Overview

Improving Primary Health Care Efficiency in Zambia

From 2000 through 2018, Zambia improved its primary health care system despite modest increases in health spending per capita. Starting in 1991, a decade before the Exemplars study period began, Zambia has continuously implemented reforms in the health sector that aimed to boost efficiency (increasing health system outputs, such as service coverage, while spending less) and improve equity (prioritizing care delivery to the country's poorest people) at the same time.
Authors
Felix Masiye Fiammetta Bozzani Peter Hangoma Mwimba Chewe Tobias Michelo Edwine Barasa Anna Vassall

UHC effective coverage relative to total health expenditure per capita

Source: Institute for Health Metrics and Evaluation; GBD 2019

Contents

Over time, Zambia’s health system achieved efficiency, in part, by consistently prioritizing primary health care (PHC) in resource allocation and by orienting its health system toward the provision of PHC services, particularly preventive interventions.

Primary health care is a whole-of-society approach to effectively organize and strengthen national health systems to bring services for health and wellbeing closer to communities.1

Researchers estimate that high-quality care via PHC could prevent more than half of excess deaths in low- and middle-income countries each year and could avert as many as 60 million deaths by 2030. Effective PHC can also reduce health care costs by lowering hospital admissions and rates of emergency department use. Finally, experts believe strengthening PHC is essential to achieving universal health coverage worldwide.2

Despite the complexity of improving PHC in resource-constrained settings, Exemplar countries like Zambia have implemented a range of complementary health system reforms focused on financing, governance, access to care, and performance and accountability. As a result, compared to their peers they have performed better over the past 20 years relative to their total health spending.

Exemplars research distinguished three broad ways, or pathways, in which Zambia’s reforms improved PHC performance and efficiency:

Pathway 1

Zambia enabled financial flows, local program planning and oversight, and the increased use of local data.

Health management information system reporting completeness rates
Health management information system reporting completeness rates

Reforms working through this pathway prioritized and coordinated PHC spending. These interventions enabled the predictable flow of financial resources to frontline health providers for regular service delivery. They also strengthened local capacity for planning, oversight, coordination, and data-driven decision-making.

Pathway 2

Zambia optimized the health workforce by focusing on staff productivity and attitude through incentives.

Reforms working through this pathway focused on mechanisms to improve overall working conditions and geographical distribution, including by relying on community health workers in remote areas.

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Doctors and nurses availability per 10,000 population

Pathway 3

Zambia improved access to care and expanded outreach-based service delivery models.

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Child receiving medical care at the Chipapa Community Clinic in Kafue, Zambia
Credit: Prashant Panjiar ; ©Gates Archive

Reforms working through the third pathway improved access to care and increased equitable PHC services coverage by bringing health services closer to the community, thereby decreasing geographic barriers to care.

  1. 1
    World Health Organization (WHO). (2019, June 18). Primary health car. https://www.who.int/health-topics/primary-health-care#tab=tab_1
  2. 2
    World Health Organization (WHO). Primary health care fact sheet. WHO website. Published April 1, 2021. Accessed November 27, 202. https://www.who.int/news-room/fact-sheets/detail/primary-health-care